Postage & Delivery

Postage and Delivery

Postage Costs

To see the cost of shipping simply add the items to your cart, go to check out and click the update button.
We support Australian business and use Australia Post for our parcel deliveries and Allied Express Transport for larger orders / wholesale.  Parcel tracking systems provide a secure and reliable service.  If you are not home when Australia Post delivers your product they will either leave it in a safe place and take a photo of the parcel as proof of delivery or if they cannot leave it in a safe place they will leave a card so that you can collect the parcel from your local post office.

 

Delivery times

For standard post please allow 2 – 5 days depending on which state you are in as all items are dispatched from Victoria.  This is a guideline only as Australia Post and Allied Express do not guarantee delivery timeframes.
For Express Post we will endeavour to post your item on the same day if the order is received by 10.00am otherwise it will be dispatched next day.
These delivery times are based on standard items that are in stock at our Melbourne warehouse.  We will contact you if the item is on back order or if it is a custom-made item and provide you with a delivery time frame.
If you are concerned about when you will receive your item please email us at; 

admin@livinggreendecor.com.au

Our shipping calculator will calculate postage within Australia using Australia Post rates. 

International Orders

If you are ordering from New Zealand please select the NZD option from the dropdown menu at the footer of the website.  Product prices and postal rates will be calculated in New Zealand Dollars and can be paid for in NZD.  Standard post allow 7 to 12 business days and for Express Delivery 5 to 8 business days.

For all other international orders please select your preferred currency from the dropdown menu at the bottom of the website.  Postage is charged at a Standard flat rate for each country for parcels weighing up to 5kg.  If you wish to place a larger order or if you are having trouble checking out please contact us and we will calculate your shipping rate manually and process your order.

All international postage prices are based on Standard Post.  Allow 9 to 25 days business days for delivery.  For express post please contact us and we will provide a quotation.

Due to the current COVID-19 situation Australia Post is working around the clock to dispatch parcels in a timely manner but they cannot guarantee the standard delivery timeframes that we have enjoyed in the past.  

 Please allow for an additional three to five day delay for deliveries. Thank you for your understanding and patience.

 

Net Orders Checkout

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